Visitor Centre

Welcome to the Visitor Centre

Royal Crown Derby

Royal Crown Derby is world renowned for its luxury fine bone china products, manufactured solely in England. The distinct traditional skills have led to an international reputation for quality and creativity.

The Royal Crown Derby Visitor Centre has been created to provide an insight into the traditions, the history, and the skills that go into making Royal Crown Derby so unique.

The Visitor Centre experience is divided into five main areas. The Royal Crown Derby Retail Shop  which is the only place you can buy outlet products, 1750 Tea Room  for you to enjoy an afternoon or morning tea, our accredited Museum  which holds one of the largest Derby porcelain collections and is complemented by our Exhibition  and  a guided Factory Tour  to discover how our world-renowned fine bone china items are created.

Click on the headings below for more information about each attraction or scroll down for more general information.

Retail Shop - Royal Crown Derby Visitor Centre Events - Royal Crown Derby
1750 Tea Room - Royal Crown Derby Exhibition - Royal Crown Derby
Factory Tours - Royal Crown Derby Museum - Royal Crown Derby

Group Bookings - Royal Crown Derby

Booking is strongly advised for the factory tours. Please call +44 (0)1332 712 800 to enquire, or email:  enquiries@royalcrownderby.co.uk

Opening Times

Visitor Centre Opening times


Factory Tour, which includes entry into the Exhibition and Museum

Adults: £7.00 Concession: £6.50
Child*: £4.50 

Museum and Exhibition only

Adults: £2.00 Child /Concession: £1.00

*Please note: Children under the age of six are not permitted to take part in the factory tour. Over 16s will be charged for an adult ticket. 

For prices and information about group bookings please click here.

Finding Us 

Royal Crown Derby is located right in the heart of Derby City Centre and within 5 miles of the A50.

Car parking is available free of charge for people visiting Royal Crown Derby. 

Coach parking is also available please contact Royal Crown Derby on +44 (0)1332 712 800 for more information. 

Via the M6:

From J15 follow the A500 then

A50 East to Junction 3 then

Take the 2nd Exit onto

Swarkestone Rd

(Leading to Osmaston Road)

Via the M1:

From J24 take the A50 West

to J3 then take the 4th Exit onto

Swarkestone Rd

(Leading to Osmaston Road)


SatNav Users:

Our Address is:

194 Osmaston Road



DE23 8JZ

Via Train

We are situated less than 5 minutes by taxi or less than a 10-minute walk away from Derby Train Station:

Royal Crown Derby via Train

To plan your journey using Google Maps, visit our contact page.

*Please note, children under the age of six are not permitted to take part in the factory tour.
Over 16s will be charged for an adult ticket.