Visitors Centre

Visit Royal Crown Derby

Royal Crown Derby

Important information:

Royal Crown Derby is currently closed to the public. If you wish to place an order please contact our customer services team 01332712800 or email enquiries@royalcrownderby.co.uk 

Please note: Slightly imperfect items are currently unavailable to purchase.

The Royal Crown Derby Retail Store, Factory Tours and Tearoom are currently closed until the forseeable future. If you would like to receive updates regarding the visitors centre re-opening and sale events then please sign up to our newsletter here:


Opening Times:

We are currently closed to the public. Please sign up to the Royal Crown Derby Newsletter to receive updates on our reopening.

Monday - Friday: 10.00am until 4.00pm (last entry into the museum is 3.30pm)

Saturday - Sunday: Closed

Covid-19 Guidlines:

In line with the Government guidance, all visitors will be required to wear a face covering. Hand sanitiser is available throughout the store and museum. For all the relevant information regarding covid-19 guidelines please refer to the official Government website.

The Royal Crown Derby Museum:

The boutique store and lower ground museum is free to all visitors. If you are however looking for a premium guided tour, which gives visitors an in-depth insight into the history of Royal Crown Derby, alongside the historic archives, then please email ewoledge@royalcrownderby.co.uk. For more information about the Royal Crown Derby Museum Charitable Trust, please visit: https://www.royalcrownderbymuseum.com/