Visitor Centre

    Christmas Opening Times


    1750 Tea Room

    Retail Shop

    December 21st & 22nd
    Open as normal
    Open as Normal
    December 23rd
    Open as Normal
    December 24th
    Open 10am - 2pm 

    December 25th, 26th, 27th. 28th

    December 29th & 30th
    Open 9am-5pm
    December 31st 
    Open 10am - 2pm
    January 1st, 2nd, 3rd
    January 4th 
    Open 9am-5pm
    January 5th - onwards
    Open as usual
    Open as usual



    Royal Crown Derby china is known and collected throughout the world. The fine traditional skills have led to an international reputation for quality and creativity. The Royal Crown Derby Visitor Centre has been created to provide an insight into the traditions, the history and the skills that go into making Royal Crown Derby so special.

    The Visitor Centre comprises a factory shop, a coffee shop and a museum;
    there are also factory tours available. A visit to Royal Crown Derby is a great day out!



    The High Society London Connections Exhibition,  a story from the 18th Century to Present Day, is now open.

    For further details, please CLICK HERE

    The Royal Crown Derby Retail Shop, Factory Tours, Museum & 1750s Tearoom

    Retail Shop - Monday - Saturday - 10-5pm (Closed Sundays)
    1750 Tearoom - Tuesday - Friday - 10-4pm (Closed Saturday, Sunday & Monday)

    Factory Tours & Prices
    Tuesday - Thursday at 1.30pm
    Booking essential. Please call 01332 712800 to make your booking.
    Or email to book a tour

    Adult £5.00
    Concessions £4.50
    Under 16's £2.50
    Family Ticket £12.50 

    Ticket price refunded on all Royal Crown Derby purchases over £50.00 in the factory shop.

    Please note, children under the age of six are not permitted to take part in the factory tour. 

    Groups & Coach Parties

    We welcome organised groups and parties.
    To request our Group information pack or to book, call 01332 712800 where our staff will be delighted to assist.


    From M1 - Jct 25 Follow A52 in to Derby, then the Brown Tourist Signs.
    15 minutes walk from the centre of Derby/Westfield Centre.

    Free on-site parking.

    The nearest train station is Derby Rail - through which East Midlands Trains operate regular trains to and from Derby. The station is just 4 minutes from The Royal Crown Derby.

    National Express Coaches offer cheap tickets to Derby.  Coaches run frequently from London Victoria coach station.

    194 Osmaston Road, Derby, DE23 8JZ
    Tel: 01332 712800

    See Masterpieces In The Making


    At the Royal Crown Derby Visitor Centre experience over 250 years of history of one of the world’s best-known English Fine Bone China manufacturers.

    We are proud that every piece of handmade Royal Crown Derby Fine Bone China is manufactured from start to finish exclusively here in Derby, England.

    A visit wouldn’t be complete without a browse around The Royal Crown Derby Shop and a light lunch in the Coffee Shop.

    Factory Tour

    factory_tourExperience Royal Crown Derby for yourself on a factory tour. See how each item of English Fine Bone China is made, see how our artisans create the beautiful pieces that are cherished throughout the world.

    Each tour is taken by an informative and friendly guide who can answer all your questions and explain in detail about each stage of the manufacturing process.

    A Royal Crown Derby tour is essential to truly appreciate the care and attention that goes into your favourite piece. Also includes visit to the museum.

    To book tour please call 01332 712800 or email



    museumFor a fascinating insight into the rich history

    and heritage of the company from 1750 to the present day.

    Housing the most comprehensive collection of Derby Porcelain to be seen anywhere in the world,
    including the renowned Imari pattern synonymous with Royal Crown Derby since the 18th Century.
    See the history of the company unfold.

    Allow 90 minutes for the tour & museum.


    The Royal Crown Derby Shop

    Royal Crown Derby Shop

    Whether it’s a treat for yourself or a gift for someone, you are sure to find a beautiful piece of history to take with you.

    See a complete display of current paperweights, collectables & tableware, including pieces exclusive to the Visitor Centre.

    We also stock a wide range of seconds and discontinued items not available anywhere else.


    1750 Tearoom

    tearoomsRelax and reflect in the comfortable Duesbury Coffee Shop which provides homemade light lunches, tea, coffee and cakes all served, of course, on beautiful Royal Crown Derby China.

    Visiting Derby

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    Derby has the best Tourist Information Centre in the East Midlands
    click here to see why